Terms of Service

Last updated: June 2025

1. Acceptance of Terms

By accessing and using MemChain AI's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

MemChain AI provides a cognitive memory platform that enables AI systems to retain, recall, and reason across time, users, and systems. Our service includes:

  • Persistent context memory capabilities
  • Enterprise security and compliance features
  • Federated memory sharing
  • Agent-first architecture support
  • Smart retrieval and reasoning capabilities

3. User Accounts

To access certain features of our service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using our service, you consent to the collection and use of information as outlined in our Privacy Policy.

5. Acceptable Use

You agree not to use the service for any unlawful purposes or in any way that could damage, disable, overburden, or impair our servers or networks. Prohibited activities include:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting harmful or malicious code
  • Attempting to gain unauthorized access to our systems
  • Using the service for competitive intelligence gathering

6. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of MemChain AI and its licensors. The service is protected by copyright, trademark, and other laws.

7. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service at any time with reasonable notice.

8. Limitation of Liability

In no event shall MemChain AI be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Indemnification

You agree to defend, indemnify, and hold harmless MemChain AI from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the service.

10. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which MemChain AI operates, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our website or at the contact information provided on our platform.